Operator Academy

Getting Started & Setup

Vending Compliance and Insurance in Australia

ABN, public liability, food safety and the site agreement clauses that protect your machine.

VendSites Team24 July 2026 5 min read

The non-negotiables

  • ABN — required to invoice and to be taken seriously by site managers.
  • Public liability — $10m or $20m is the standard site managers ask for. Have the certificate ready as a PDF.
  • Food safety — packaged shelf-stable product is low risk, but state requirements differ for chilled and fresh food.

Your site agreement should cover

  1. Tenure — minimum term and notice period
  2. Power supply and who pays
  3. Access hours for restocking
  4. Exclusivity within the site
  5. What happens if the site changes hands

A practical warning

A handshake placement is the most common way operators lose machines. One page, signed, protects the asset you paid thousands for.

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